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Mobility Barriers

Join the Inclusion Revolution with The ThinkEDI App Explore, store and request adjustments
Join the Inclusion Revolution with The ThinkEDI App Explore, store and request adjustments

My mobility is affecting me

March 2025

Why ThinkEDI Asks About Mobility and How It Helps You Overcome Barriers


- Over 14 million people in the UK live with mobility-related disabilities, many of which are invisible. (ONS)

- Workplace adjustments can increase productivity by up to 30% and reduce absence rates. (Deloitte)

- Many individuals don’t realise they face mobility barriers—especially if challenges have developed gradually.

- The social model of disability sees environmental and procedural barriers as the problem, not the person’s mobility.

- ThinkEDI helps you identify barriers, explore proven adjustments, and communicate your needs confidently.
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Sophie Mason

they/them

Chief Executive Officer

ThinkEDI

Mobility issues can be obvious—like using a wheelchair—but they can also be less visible, such as joint pain, fatigue, or difficulty standing for long periods. Many people assume they don’t have a disability because they’ve adapted over time, but that doesn’t mean they don’t face barriers.

The social model of disability tells us that it’s not an individual’s mobility that is the problem, but rather the environment, processes, and policies that fail to accommodate them. Whether it’s inaccessible office spaces, inflexible working arrangements, or a lack of ergonomic seating, these barriers limit participation.


I myself am an ambulatory wheelchair user and throughout my career, I’ve met so many employees who didn’t see themselves as ‘disabled’ but struggled with work-related pain, fatigue, or accessibility challenges. One organisation I worked with had a culture where standing for long meetings was the norm. Several employees experienced severe discomfort but never asked for seating because they didn’t view themselves as ‘disabled enough’ to require adjustments. By simply recognising this as a barrier and normalising the use of seating, participation increased across the board.


What You Can Do: Use ThinkEDI to explore common mobility-related barriers and see what adjustments others are requesting. Understanding what’s possible empowers you to advocate for changes that make your life easier.

Understanding Mobility Barriers

Mobility issues can be obvious - like using a wheelchair - but they can also be less visible, such as joint pain, fatigue, or difficulty standing for long periods. Many people assume they don’t have a disability because they’ve adapted over time, but that doesn’t mean they don’t face barriers.

The social model of disability tells us that it’s not an individual’s mobility that is the problem, but rather the environment, processes, and policies that fail to accommodate them. Whether it’s inaccessible office spaces, inflexible working arrangements, or a lack of ergonomic seating, these barriers limit participation.

Throughout my career, I’ve met so many employees who didn’t see themselves as ‘disabled’ but struggled with work-related pain, fatigue, or accessibility challenges. Infact i was one of these people for a long time. It took me six years to start accepting the help I was offered. So I get it - it's a journey to take when you're ready.

One organisation I worked with had a culture where standing for long meetings was the norm. The CEO believed that employees would be more engaged and productive if they were standing. However several of their employees experienced severe discomfort but never asked for seating because they didn’t view themselves as ‘disabled enough’ to require adjustments. They struggled to stand for that long and missed alot of information because they were in pain, tired or uncomfortable. By simply recognising standing as a barrier and normalising the use of seating if you wanted to, participation increased across the board. Lots of people enjoyed standing so we kept the flexibility for everyone and it made all the difference.

The image shows a woman in a wheelchair using an accessibility lift to reach the entrance of a building. She is smiling and pressing a button to operate the lift. She is dressed in a denim jacket and yellow trousers, and the setting features a modern, grey exterior.

The image shows a woman in a wheelchair using an accessibility lift to reach the entrance of a building. She is smiling and pressing a button to operate the lift. She is dressed in a denim jacket and yellow trousers, and the setting features a modern, grey exterior.

Recognising Your Own Barriers

Mobility can fluctuate - some days might feel manageable, while others are exhausting. This variability can make it difficult to explain needs to employers or service providers, leading to inconsistent support. Many people feel hesitant to request adjustments because they’ve always ‘just managed’ - but struggling unnecessarily isn’t a requirement for success.

Research from the World Economic Forum shows that companies with strong accessibility policies outperform their competitors in innovation, productivity, and employee retention. Creating an inclusive environment benefits everyone, not just those with mobility challenges.

My own experience with Ehlers-Danlos Syndrome means my mobility isn’t the same every day. One day, I might manage stairs, and the next, my joints won’t cooperate. Early in my career, I avoided asking for adjustments, worried about being seen as ‘difficult.’ But when I finally advocated for flexibility - like the option to sit during presentations or use voice-to-text software - it drastically improved my performance and reduced my pain.

What You Can Do: ThinkEDI helps you assess your own mobility barriers - even if you’ve never considered them before. By recognising the barriers rather than blaming yourself, you can begin identifying solutions that work for you.

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Take Control of Your Inclusion

Mobility challenges, whether visible or invisible, shouldn’t prevent anyone from fully participating in work and everyday life. Many people don’t realise they’re facing unnecessary barriers because they’ve adapted over time. Recognising these barriers is the first step - removing them is the next.

The image shows an elderly man sitting alone on a wooden bench in a park, facing a pond surrounded by tall reeds and greenery. His back is turned to the camera, and he is dressed in a dark jacket. The scene has a quiet, reflective atmosphere.

From Recognition to Action: Requesting Adjustments

Once you identify the barriers you face, the next step is asking for adjustments that remove them. This might mean requesting a sit/stand desk, flexible hours to manage pain, or ensuring accessible parking. However, knowing what to ask for - and how to ask - can feel overwhelming.

The ThinkEDI Inclusion Wizard allows you to see what adjustments others have requested for similar mobility challenges. You can then select adjustments that resonate with you or create your own tailored request. Even better, the ThinkEDI app helps you communicate your needs directly to employers and service providers, so you don’t have to repeatedly explain yourself.

I’ve worked with organisations that were open to change but simply didn’t know what adjustments would make a difference. By providing employees with a structured way to request support, we saw not only improved accessibility but also a cultural shift - managers became proactive in identifying and eliminating barriers before they became problems.

What You Can Do: Use ThinkEDI to explore adjustments and submit requests with confidence. Accessibility isn’t about asking for ‘special treatment’ - it’s about ensuring you have what you need to work and live without unnecessary limitations.

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